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I have paid my membership, but I am still not updated, why!?

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First of all, do not panic. We will fix whatever the issue is together with you.

Membership upgrades are typically recorded instantaneously, but if you don't see your membership level icon in the forums beside your name when you post a message, it is usually a cookie problem. Make sure your browser accepts cookies for proper identification.

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If you've paid via PayPal and you have e.g. left the page before the process completed, we may need to upgrade your membership manually. Please contact our helpdesk and give one of our volunteers time to help you. You can contact us here



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